Wow, A+ service and response is what James Rydell, American Chimney, provided when I contacted him on Saturday morning. I live in MI in the Summer but after a storm broke my 54 year old concrete chimney cap on my FL house, l sent James photos of the damage from my IPhone and he was able to provide 3 repair options along with the price of each option. I choose his recommended repair option and the following day, the broken concrete cap was removed, measurements were taken for the new cap and the chimney was tarped to protect from weather. The new chimney cap was made and installed in one week. Like I said, James provided A+ service and the new chimney cap is beautiful. I would totally recommend American Chimney and James Rydell!